From the Command Prompt box, running as administrator, navigate to the
C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-xxxxxx\bin directory and type
- SERVICE UNINSTALL and type Enter
- SERVICE INSTALL and type Enter
- Go to Control Panel->All Control Panel Items->Administrative Tools->Services
- Right Click on Apache Tomcat and the properties box will come up
- Click on the down arrow next to Startup Type and select automatic
- Click on Start under Service Status
- Click Apply, OK