password disconnected for Aria Operations in SDDC manager and the account unable to change the password from SDDC

Products

• VMware Aria Suite

Issue/Introduction

Admin password say disconnected in SDDC manager for the Aria Operations  and remediation in Lifecycle Manager  fails with following ERROR:   Validate if the resource is reachable ,user is not in locked state and credentials are correct  

 

Account status checked in CLi and confirmed unlocked 

 

Cause

If password is not the same in SDDC as on the configured node for Aria Operations  - status will be showing disconnected even if network configuration is ok 

Resolution

login to Aria Operations by ssh and change admin password to match SDDC one

$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --unlock

$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --reset

$VMWARE_PYTHON_BIN $VCOPS_BASE/../vmware-vcopssuite/utilities/sliceConfiguration/bin/vcopsSetAdminPassword.py --sync

 

more details in this link How to reset the Admin password