Bloomberg Terminal not rendering all news pages when Agent WSS enabled

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Users are experiencing problems using Bloomberg Terminal through WSS Agent running on Windows hosts:

• When Agent is configured via ATM to only intercept web ports,  users are unable to see news directly on Bloomberg Terminal
• When Agent is configured to intercept all tcp/udp ports, users are unable to enter their username and password at the login prompt and therefor cannot test any other features.

All Bloomberg networking documented best practices have been followed:

• https://knowledge.broadcom.com/external/article/170504/bloomberg-application-connectivity-issue.html
• https://assets.bbhub.io/professional/sites/10/BBG_Network_Connectivity_Guide.pdf

Environment

WSS Agent.

Cause

Traffic destined for loopback interface sent into Cloud SWG.

Resolution

Bypass the following applications:

C:\APPL\Bloomberg\blp\Wintrv\webview\ApiVersions\v0\browser\blpbrowser.exe
C:\APPL\Bloomberg\blp\Wintrv\webview\ApiVersions\v0\x64\blpwebview.exe
C:\APPL\Bloomberg\blp\Wintrv\x64\bplus64.exe