The management plane upgrade fails due to an error creating the local backup.
search cancel

The management plane upgrade fails due to an error creating the local backup.

book

Article ID: 398790

calendar_today

Updated On:

Products

VMware NSX

Issue/Introduction

When reviewing the log /var/log/upgrade-coordinator/upgrade-coordinator.log the creation of the local backup failed during the upgrade process.

<DATE_TIME> ERROR task-executor-10-1-workitem-MP-DataMigrationDryRun MPRollingUpgradeServiceImpl 3471 SYSTEM [nsx@6876 comp="nsx-manager" errorCode="MP30459" level="ERROR" subcomp="upgrade-coordinator"] Failed to create local backup on '<NODE_IP_ADDRESS>' node

Environment

VMware NSX-T 3.2.4.1

Cause

This issue can be caused by a lack of available space in the /image directory. The log lines will be seen in /var/log/upgrade-coordinator/upgrade-coordinator.log.

<DATE_TIME>  INFO http-nio-127.0.0.1-7442-exec-8 BackupFacadeImpl 3471 SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="upgrade-coordinator"] Local backup Status JSON: {"status":"Failed","progress_percentage":0,"progress_message":"","failure_reason":"Local backup generation failed. Reason: Error Not enough space in /image folder"}

Resolution

Clean up unnecessary files in the /image directory, then try the upgrade again.

Consider removing core dump files in the /image/core directory by referring to KB 345792.

To identify large files in the directory, run the following command:

du -a /image | sort -n -r | head -n 20

 

If you are unsure which files could be deleted, please raise a ticket with Broadcom Support.