SDDC Manager Update Option Missing for Versions 5.2.1.1 and 5.2.1.2
Article ID: 398689
Updated On:
Products
Issue/Introduction
In some enviornment, SDDC Manager does not display available update options for versions 5.2.1.1 or 5.2.1.2, even when connected to the internet and capable of downloading patch bundles.
SDDC Manager shows no available updates under Plan patching, despite newer patch versions being available.
Patch bundles appear in the download history.
Lifecycle Manager UI incorrectly reports the system as up to date.
The following error is logged in /var/log/vmware/vcf/lcm/lcm.log:Got Http error[403] while downloading LCM 2.0 Manifest [/COMP/SDDC_MANAGER_VCF/lcm/productVersionCatalog/v1/lcmManifest.json]
Cause
The issue is caused by misconfigured or missing entries in the SDDC Manager configuration file /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties, which results in failed access to the required LCM manifest.
Resolution
-
Access the SDDC Manager Appliance via SSH
-
Back up the existing configuration file:
cp /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties.bak -
Edit the configuration file using a text editor:
vi /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties -
Update or add the following lines under ################### LCM DEPOT PROPERTIES ########################:
lcm.depot.adapter.remote.lcmManifestDir=/COMP/SDDC_MANAGER_VCF/lcm/manifest lcm.depot.adapter.remote.lcmProductVersionCatalogDir=/COMP/SDDC_MANAGER_VCF/lcm/productVersionCatalog -
Restart the LCM service:
systemctl restart lcm -
Re-check the SDDC Manager UI under Lifecycle Manager > SDDC Manager to confirm that update options for 5.2.1.1 and 5.2.1.2 are now visible.
Additional Information
We corrected the configuration by updating the /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties file based on the values provided in the following KB article:
KB 389871 – Configuration changes to enable SDDC Manager updates
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