Checking updates from VCSA VAMI page after updating token in the URL fails with error: "The vCenter Server is not able to reach the specified URL"

Products

• VMware vCenter Server

Issue/Introduction

• After updating token in the URL, while checking updates, you are getting the following error:

The vCenter Server is not able to reach the specified URL. Ensure that the vCenter Server is connected to the internet, the specified URL is correct, and the latest version(s) is available on the VMware online repository. If the issue persists, please contact VMware Support

• The URLs configured with token on Update manager UI are working fine.
• We can download/sync patches.
• Checking Updates only from VAMI page doesn't work
• applmgmt log report below errors /var/log/vmware/applmgmt/applmgmt.log 

####-##-##T##:##:## [10247]ERROR:vmware.appliance.update.update_b2b:Got exception while trying discover at URL https://dl.broadcom.com/<token id>/PROD/COMP/PROD/COMP/VCENTER/vmw/#######-####-####-######-#####/8.0.3.00400: NotFound(messages=[{'id': 'com.vmware.appliance.update_error', 'default_message': '%s', 'args': ['The vCenter Server is not able to reach the specified URL. Ensure that the vCenter Server is connected to the internet, the specified URL is correct, and the latest version(s) is available on the VMware online repository.

Environment

VMware vCenter Server 7.x

VMware vCenter Server 8.x

Cause

The issue is caused due to PROD/COMP present twice in the URL.

Resolution

To fix this issue please remove one PROD/COMP entry from  the URL(As highlighted in the above error ). It has to look like the following:

https://dl.broadcom.com/<token id>/PROD/COMP/VCENTER/vmw/#######-####-####-######-#####/8.0.3.00400

Additional Information

https://knowledge.broadcom.com/external/article/390120