The Certificate Analyzer, Results and Recovery (CARR) script automates NSX Manager certificate replacement and some other related certificate maintenance tasks. It is available as an attachment on this KB article, which also provides instructions for installation and execution.
During the initial stages of running the script, while asking for root and admin credentials for various nodes across Global and Local Manager clusters, the script can stop working without indicating why.
A failure due to an incorrect password will indicate the credential issue which needs to be corrected. However, if the setting "Permit ssh root login" is not enabled on an NSX Manager node when the script attempts to connect, there will be no error message. The script will cease execution and appear to be stuck and not moving to the next prompt.
VMware NSX 4.x
VMware NSX-T Data Center 3.2.x
If the CARR script is unable to access any of the nodes via SSH, prompts for root and admin credentials will stop and the script will hang indefinitely without indicating why due to the script's order of operations.
If you are contacting Broadcom support about this issue, please provide the following:
Handling Log Bundles for offline review with Broadcom support