Cannot complete login due to an incorrect token, user name or password

Products

• VMware vSphere ESXi

Issue/Introduction

An administrator failed to login to vSphere Replication VAMI due to forgotten password, resulting in the following error : "Cannot complete login due to an incorrect token, user name or password."

Environment

VMware vSphere Replication 8.x
VMware vSphere Replication 9.x

Resolution

To remediate the issue, please reset the password using the KB : Resetting admin & root account passwords on vSphere Replication