Cannot complete login due to an incorrect token, user name or password
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Cannot complete login due to an incorrect token, user name or password

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Article ID: 394656

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

An administrator failed to login to vSphere Replication VAMI due to forgotten password, resulting in the following error : "Cannot complete login due to an incorrect token, user name or password."


Environment

VMware vSphere Replication 8.x/9.x
VMware Live Site recovery 9.x

Resolution

To remediate the issue, reset the password using the KB : Resetting admin & root account passwords on vSphere Replication