Async Patch Tool fails with the error "FOUND_IN_PROGRESS_SDDC_SERVICE_WORKFLOWS"
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Async Patch Tool fails with the error "FOUND_IN_PROGRESS_SDDC_SERVICE_WORKFLOWS"

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Article ID: 392549

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Updated On: 03-31-2025

Products

VMware SDDC Manager

Issue/Introduction

Async patch log:

2025-03-20 16:10:34.547 [ERROR] Service commonsvcs cannot be upgraded on the system since deployment lock is currently unavailable
2025-03-20 16:10:35.172 [ERROR] Precheck failed due to the following errors:
2025-03-20 16:10:35.172 [ERROR] FOUND_IN_PROGRESS_SDDC_SERVICE_WORKFLOWS 
-- Error Message: Found one or more sddc service workflows in-progress on the system. 
-- Remedy: Please make sure there are no in-progress SDDC service workflows on the system.
2025-03-20 16:10:35.174 [INFO ] Telemetry data collection is not enabled
2025-03-20 16:10:35.176 [ERROR] Error while initiating required functionality: ENABLE_ASYNC_PATCH
2025-03-20 16:10:35.176 [ERROR] ENABLE_PATCH_PRECHECK_FAILED 
-- Error Message: Enable Patch pre-checks failed due to above errors. 
-- Remedy: Please resolve all above errors and rerun the AP tool to enable patches. 

Environment

VMware Cloud Foundation 4.x

VMware Cloud Foundation 5.x (versions prior to 5.2.x)

Resolution

Please contact Broadcom support for the resolution for this issue.

Additional Information