Found active workflow for Other, Description: Password management operation in progress
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Article ID: 324027
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Updated On:
Products
VMware Cloud Foundation
Issue/Introduction
Symptoms:
Reviewing password management in the SDDC Manager UI, a password rotation workflow is failed on "Password management operation failed in pre-validation stage".
When trying to collect SOS logs, the reports "active workflow for OTHER, Description: Password management operation in progress. Please wait on completion."
In var/log/vmware/vcf/operationsmanager/operationsmanager.log, it reports "The credentials were incorrect or the account specified has been locked.","error_code":403"
Environment
VMware Cloud Foundation 4.1
Resolution
Open a SSH to the SDDC Manager VM and change to root: