Error while moving the VM from legacy replication to Enhanced replication
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Error while moving the VM from legacy replication to Enhanced replication

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Article ID: 392287

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • When a Virtual machine is moved from a Legacy replication to Enhanced replication this error is encountered.

Error: Fault occurred while performing health check. Details: 'Connect: Connection timed out'

  • Configuring VM using Legacy replication method works.
  • Under enhanced replication mappings following error is observed.
    Error: Fault occurred while performing health check. Details: 'Connect: Connection timed out'

Environment

VMware vSphere Replication 9.x

Cause

  • Port 32032 required for Enhanced replication is not open between the source ESXi hosts and the target ESXi hosts.
  • Running netcat command from the source ESXi host to the target ESXi host connection times out on port 32032:

[root@Hostname:~ ] nc -zv <IP-Address-Target-ESXi-Host> 32032
nc: connect to <IP-Address-Target-ESXi-Host> port 32032 (tcp) failed: Connection timed out

  • Enhanced replications require TCP network connectivity on ports 31031 and 32032 from the ESXi hosts on which the replicated VMs are running to the ESXi hosts of the cluster containing the target datastore.

Resolution

  • Please ensure the HBR agent is installed in the source host and the HBR server User World is up and running in the target ESXi host
  • Engage physical network team to open port 32032 for communication on the firewall between all the source ESXi hosts and the target ESXi hosts used for Enhanced replication.
  • For ports required see: VMware Ports and Protocols.

If the above does not resolve the issue, please contact Broadcom Support to further investigate the issue