Failed to Access VIDM, Error: "PKIX Path Validation failed...Could not validate certificate.."

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Failed to Access VIDM, Error: "PKIX Path Validation failed...Could not validate certificate.."

Environment

VMware Identity Manager 3.3.X

Cause

• The issue arises when the VIDM time is set ahead of the certificate's expiration date.
• Or, when VIDM is not pointing to any time server.

Resolution

• Here are the steps to validate the NTP settings in vIDM:Here are the steps to validate the NTP settings in vIDM: 
      1. Access the affected vIDM server via SSH.
      2. Execute the following command to retrieve the current NTP server details:
  
            /usr/local/horizon/scripts/ntpServer.hzn --get 
  
      3. If the command returns no value, it indicates that no time server has been configured.
• Set right time server on VIDM as per: After changing the NTP server for vIDM the old settings are still displayed