Aria Orchestrator upgrade fails with "Preparation Error"

Products

• VMware Aria Suite

Issue/Introduction

An Aria Orchestrator upgrade using command "vracli upgrade exec -y --repo cdrom://" fails with "Preparation Error".

Running command "vracli upgrade status" will show the below output:

Result:                Preparation Error
Description:         Preparation for upgrade has discovered problems. Review to error report below to correct the problems and try again. The services remained in working order.

Errors:
[Exit Code: 0] No new version is available in the repository.
[Exit Code: 1] Attempt failed to run command: /opt/scripts/upgrade/vami-config-repo.sh 'local'.
Remote command failed: /opt/scripts/upgrade/vami-config-repo.sh 'local' at host: XXXX
Remote command failed: /opt/scripts/upgrade/vami-config-repo.sh 'local' at one or more nodes
[Exit Code: 1] Accessing update repository failed on one or more nodes.

Environment

Aria Orchestrator 8.18.x

Cause

This issue can occur if an incorrect or corrupted .iso file is being used to upgrade Aria Orchestrator.

Resolution

Verify that a valid Orchestrator .iso file is being used for the upgrade.

An example valid upgrade .iso file for Aria Orchestrator will be in the format: "O11N_VA-8.18.1.36791-24281602-updaterepo.iso".

Check the MD5/SHA2 checksum of the .iso file against the checksums provided on the Broadcom Support portal to ensure the file is not corrupted.