Concourse 'ERROR: Downloader.Get: could not create new download link in get: 403 - User not entitled to download files from this release' when attempting to download buildpack
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Concourse 'ERROR: Downloader.Get: could not create new download link in get: 403 - User not entitled to download files from this release' when attempting to download buildpack

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Article ID: 390916

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Updated On: 03-14-2025

Products

Operations Manager Concourse for VMware Tanzu

Issue/Introduction

Users automation/concourse fails to download buildpack updates with error:

ERROR: Downloader.Get: could not create new download link in get: 403 - User not entitled to download files from this release' when attempting to download buildpack.

Cause

The automation account the user is utilizing lacks the needed/appropriate entitlement.

Resolution

Refer to the below KB for next steps:

https://knowledge.broadcom.com/external/article/385970