Failed to init PSC and/or Postgres. Check the SDDC Manager UI Server logs for more details
."/var/log/vmware/vcf/sddc-manager-ui-app/sddcManagerServer.log
yyyy-mm-ddThh:mm:ss.mss+0000 VERBOSE [a4c53bab982c432c, 3878912b2d1849e4, d7705f9eba5a4aa5] [services/logging/opentrace.js, init-pscs-primary, _finish:231] Span init-pscs-primary complete: Total time: 2511ms {"duration":2511}
yyyy-mm-ddThh:mm:ss.mss+0000 ERROR [a4c53bab982c432c, 3878912b2d1849e4] [services/pscUtils.js, init-pscs, attemptPSCInit:67] Caught error from await primaryPscInit
yyyy-mm-ddThh:mm:ss.mss+0000 WARN [a4c53bab982c432c, 3878912b2d1849e4] [services/pscUtils.js, init-pscs, attemptPSCInitWithRetry:111]
100.109: VError: PSC Initilization attempt "6" failed: Failed to initiate PSC: Primary psc init failed and failover psc init also failed: Unable to retrieve iDP Metadata: Request failed with status code 500
at Object.initializationPscError (/opt/vmware/vcf/sddc-manager-ui-app/server/src/errors/VCFError.js:104:5)
at attemptPSCInitWithRetry (/opt/vmware/vcf/sddc-manager-ui-app/server/src/services/pscUtils.js:104:46)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
Error Info: {"retryCount":6,"status":403,"errorModule":100,"errorCode":109,"code":"ERR_BAD_RESPONSE"}
caused by:
100.108: VError: Failed to initiate PSC: Primary psc init failed and failover psc init also failed: Unable to retrieve iDP Metadata: Request failed with status code 500
at Object.initiatePscError (/opt/vmware/vcf/sddc-manager-ui-app/server/src/errors/VCFError.js:104:5)
at attemptPSCInit (/opt/vmware/vcf/sddc-manager-ui-app/server/src/services/pscUtils.js:72:26)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async attemptPSCInitWithRetry (/opt/vmware/vcf/sddc-manager-ui-app/server/src/services/pscUtils.js:99:17)
Error Info: {"errorModule":100,"errorCode":108,"code":"ERR_BAD_RESPONSE"}
VCF 5.x
systemctl restart sddc-manager-ui-app
TOKEN=$(curl -d '{"username" : "<sso username>", "password" : "<sso password>"}' -H "Content-Type: application/json" -X POST http://127.0.0.1/v1/tokens | jq -r '.accessToken')
curl -X GET 'localhost/v1/system/credentials?entityType=VCENTER&credentialType=SSH' -H 'Content-Type: application/json' -H "Authorization: Bearer $TOKEN"
curl -X PUT 'localhost/v1/system/credentials/<id from above step>' -d '<new password>' -H "Content-type:application/json" -H "Authorization: Bearer $TOKEN"| json_pp
systemctl restart sddc-manager-ui-app
Failed to initiate PSC: Primary psc init failed and failover psc init also failed
" will also be logged if the vCenter server SSH Host Keys stored in SDDC manager contain a mismatch.