Wolken Customer Access
search cancel

Wolken Customer Access

book

Article ID: 389122

calendar_today

Updated On: 03-03-2025

Products

VMware Tanzu Data Suite

Issue/Introduction

Customers encountering issues with accessing Wolken, account setup, or submitting a case should reach out to Global Customer Support for assistance.

 

  

Global Customer Assistance (GCA) Contact Numbers 

+1-800-225-5224

Global and Federal Contact Numbers

Customer Facing

 

Broadcom Support Portal

Support Portal Getting Started Guide

Broadcom Case Management FAQ 

VMware to Broadcom Support FAQ

Support Portal User Admin Guide

Broadcom Software Maintenance Policy Handbook (Support Terms)

 

Environment

Wolken Customer Site 

Resolution

Advise customer to utilize the resources to resolve Wolken account problems. 

 

Getting Started Guide: https://support.broadcom.com/documents/d/ecx/broadcom-support-portal-getting-started-guide

Wolken Access Support Requests: https://broadcomitsm.wolkenservicedesk.com/wolken-support/createrequest

 

Broadcom Service Desk Hotlines (Local Tollfree)
 

Country Number Country Number
 USA   855 409 9384  India   000 800 100 8895
 Australia   1 800 549 536  Ireland   1 800 832 666
 Austria   800 701 088  Israel   180 934 3081
 Brazil   800 724 8305  Italy   800 089 745
 Canada   833 817 5832  Japan   0120 987 596
 China   40 0919 8427  Malaysia   1 800 816 350
 Czech Republic   800 022 967   Singapore   1 800 349 8478
 Estonia   800 2636  South Korea   00 798 8521 2142
 France   080 598 0066  Spain   800 000 858 
 Germany   800 404 4018  Taiwan   0 800 006 788
 United Kingdom   0 800 026 0290