Error "Failed to send notification - Received fatal alert: handshake_failure" from webhook

Products

• VMware Aria Suite

Issue/Introduction

• When attempting to send a webhook message, the following message is displayed in the UI:
  
  Failed to send notification - Received fatal alert: handshake_failure
  
  
  
  
• Webhooks sent to the following webhook endpoints are affected
  • Google Chat - chat.googleapis.com/v1/spaces
  • Atlassian / Jira - xxxxxx.atlassian.net/rest/api/3/issue
    
    
• The same configuration works as expected in previous versions of Aria Operations for Logs

Environment

VMware Aria Operations for Logs 8.18.x

Cause

Known issue in Aria Operations for Logs 8.18.x

Resolution

Workaround:

1. Snapshot all nodes in the cluster
   
   How to take a Snapshot of VMware Aria Operations for Logs.
   
   
2. Log in to the primary node as root via SSH or vSphere console
   
   
3. Modify the loginsight-daemon.sh file
   
   

   sed -i '/Djdk.tls.*.cipherSuites/s/^/#/' /usr/lib/loginsight/application/sbin/loginsight-daemon.sh

   
   
   
4. Restart the loginsight service
   
   

   systemctl restart loginsight

   
   
   
5. Verify the node shows connected in the Management > Cluster page in the UI
   
   
6. Repeat steps 2 - 6 on all remaining nodes in the cluster

Additional Information

Broadcom engineering will resolve the issue in an upcoming release.