NSX Global Manager is unable to establish connectivity with one of the Local Managers

Products

• VMware NSX

Issue/Introduction

• NSX 4.1.x federated environment. 
• When the Global Manager is activated, only one Local Manager synchronizes successfully, while the other Local Managers display a status of 'FAILED'.
• There is no dataplane impact. 
• Errors similar to the below are seen in in the Global Manager logs:
  
  /var/log/syslog
  

  <Timestamp> hostname.example.com NSX 5389 - [nsx@6876 comp="global-manager" level="WARNING" subcomp="global-manager"] Error org.springframework.web.client.HttpServerErrorException$InternalServerError: 500 Internal Server Error: "{"module_name":"common-services","error_message":"Internal server error has occurred.","details":"Client certificate not found in trust store","error_code":99}"#012#011at org.springframework.web.client.HttpServerErrorException.create(HttpServerErrorException.java:100)#012#011at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:170)#012#011at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:122)#012#011at

  
  
  
  
  

Environment

VMware NSX 4.1.x

Resolution

This issue is resolved in VMware NSX 4.2.0, available at Broadcom downloads.

If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

 

Workaround

Perform a rolling reboot of all NSX Global Manager nodes.