vxRail Manager plugin options missing in linked mode vCenter Server
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vxRail Manager plugin options missing in linked mode vCenter Server

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Article ID: 383077

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Updated On:

Products

VMware vCenter Server 7.0 VMware vCenter Server 8.0

Issue/Introduction

  • vCenter Servers are in Enhanced Linked Mode (ELM).
  • vxRail Manager plugin has been installed in each vCenter Server.
  • Login one vCenter Server but unable to see the vxRail Manager plugin options of another vCenter Server cluster under Configure.

Environment

VMware vCenter Server 7.0.x
VMware vCenter Server 8.0.x

Cause

There are endpoint certificate mismatch in vCenter Server service registration that causes authentication failed to get the remote plugin.

Resolution

For example:

  • There are two vCenter Servers in ELM: VC01, VC02
  • Login VC01 can not see the vxRail options on VC02 cluster

How to verify the issue:

  • SSH VC02
  • vi /etc/vmware-rhttpproxy/endpoints.conf.d/remote-plugins.json
  • Check the endpoint certificate thumbprint of remote-plugin-cluster ui of VC01:

            "name": "remote-plugin-cluster-/api/ui-2a79b642-7b33-4631-98f1-056651fe0a54",
            "tls_context": {
              "common_tls_context": {
                "validation_context": {
                  "verify_certificate_hash": [
                    "15:26:7F:20:8D:64:1D:0D:C4:E2:BA:9C:BA:9E:B7:F2:13:8F:1D:F5"
                  ]
                }
              },
              "sni": "<VC01-FQDN>"

  • Compare the thumbprint of VC01 Machine SSL Certificate. Read Explore Certificate Stores Using the vSphere Client

 

Follow the steps to fix the certificate mismatching issue:

NOTE: take offline snapshot or backup for all vCenter servers in ELM

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