Error "Could not find the location of jvm.dll" when installing a detection server
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Error "Could not find the location of jvm.dll" when installing a detection server

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Article ID: 381058

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Updated On:

Products

Data Loss Prevention Enterprise Suite Data Loss Prevention

Issue/Introduction

You receive the error "Could not find the location of jvm.dll" when installing a detection server. Please ensure that the JRE directory path is correct.".


Java was correctly installed before running the detection server installer.

Resolution

The environmental variables were not configured.
Refer to KB 270045 to configure the environmental variables:

Environment Variables Quick Install Guide for Windows