Clarity Mail Service Configuration backup and restore
Article ID: 380736
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
We have Mail Service under the Administration menu is enabled for all the environments and have different setup for PROD Vs Non-PROD environments.
How can we backup and restore the configuration in the "NON-PROD" environments after we refresh then from "PROD"?
Resolution
As of now we do not have any process in place for "Mail Service Configuration backup and restore"
The only Resolution/Workaround is: After the DB refresh, the user has to re-input all the details for the "Mail Service".
Please raise an Enhancement Requests for this request. Below are the details:
Feedback
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