Enhancement Requests for Clarity

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

This KB Article will walk you through the steps on how to submit suggestions to improve / ERQ. If the product is working as designed, but there are reasons to suggest otherwise, customers are encouraged to post ideas / enhancements regarding the Clarity application.

Resolution

1. The new procedure is to have one voting representative from the company be nominated.
2. Once nominated, the nominee's name and email address will need to be provided and sent to [email protected]
3. From there, they will be provided access to the site https://clarity.brightidea.com, where they can create and view submitted ideas and check up on the status.

See the below referenced at: Clarity Support and Services

Do You Have New Product Ideas?

Use the CA ideation process to submit an idea or an enhancement request. The ideation panel discusses all the ideas or enhancement requests on a monthly cadence.

The Clarity Idea Site is available only to the organization's voting representative. Submit the Clarity Customer Innovation Panel form to nominate your voting representative.

Additional Information

For more information, please review the New Customer Innovation Process for Clarity PPM community post that streamlines the process.