This KB Article will walk you through the steps on how to submit suggestions to improve / ERQ. If the product is working as designed, but there are reasons to suggest otherwise, customers are encouraged to post ideas / enhancements regarding the Clarity application.
Release: All Supported Releases
Component: All
See the below referenced at: Clarity Support and Services
For more information, please review the New Customer Innovation Process for Clarity PPM community post that streamlines the process.