Metrics and Performance reports have no data.

Products

• CloudHealth

Issue/Introduction

Metrics and Performance reports have no data in any of the date ranges. 

Cause

A possible cause can be if the linked accounts are showing as Unknown because they are missing the IAM roles. We require API access to collect data for Metrics and Performance reports. 

Resolution

The solution is to Set Up Read-Only IAM Role for Linked Accounts according to these steps:
https://docs.vmware.com/en/VMware-Tanzu-CloudHealth/SaaS/getting-started-with-vmware-tanzu-cloudhealth/GUID-aws-quick-start.html#step-1--set-up-readonly-iam-role-for-linked-account-10 

If the linked accounts are showing as Unknown at channel customer that has a FullFamily billing block, then use the steps in this knowledge base article: https://knowledge.broadcom.com/external/article?articleNumber=284065