910001: Can not connect to Automation Orchestrator Server. org.springframework.web.reactive.function.client.WebClientRequestException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
provisioning [host='provisioning-service-app-<PoD ID>' thread='ebs-1' user='' org='' trace='' parent='' span=''] c.v.p.e.EventBrokerSubscriptionManager.lambda$publishEvent$17:436 - [ebs-integration] Published event Event[id='<Event ID>'(endpoint.cud), orgId='<Org ID>', correlation='<Reference ID>'(contextId), userName='N/A'], Data= {endpointType=vro, customProperties={hostName=https://<Orchestrator FQDN>:443, commonName=<Automation FQDN>, validSince=1755739184000, vroUnresponsiveReason=910001: Can not connect to Automation Orchestrator Server. org.springframework.web.reactive.function.client.WebClientRequestException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed, endpointHealthCheckState=AVAILABLE
2026-02-02T09:24:12.121Z ERROR tango-vro-gateway [host='tango-vro-gateway-app-<PoD ID>' thread='reactor-http-epoll-4' user='' org='' trace='' parent='' span=''] c.v.a.v.g.e.e.OnPremVroHealthStatusChecker.lambda$checkVroHealth$0:88 - Error while getting list of endpoints to check their health status:
org.springframework.web.reactive.function.client.WebClientRequestException: finishConnect(..) failed: Connection refused: provisioning-service.prelude.svc.cluster.local/xx.xxx.x.x:8282
at org.springframework.web.reactive.function.client.ExchangeFunctions$DefaultExchangeFunction.lambda$wrapException$9(ExchangeFunctions.java:136) ~[spring-webflux-6.0.19.jar:6.0.19]
Suppressed: reactor.core.publisher.FluxOnAssembly$OnAssemblyException:
Error has been observed at the following site(s):
*__checkpoint ⇢ Request to GET http://provisioning-service.prelude.svc.cluster.local:8282/provisioning/mgmt/endpoints [DefaultWebClient]
...
Caused by: io.netty.channel.AbstractChannel$AnnotatedConnectException: finishConnect(..) failed: Connection refused: provisioning-service.prelude.svc.cluster.local/xx.xxx.x.x:8282
Caused by: java.net.ConnectException: finishConnect(..) failed: Connection refused
When the Orchestrator certificate is replaced, trust is broken between Aria Automation and Aria Automation Orchestrator.
To workaround this issue you need to update the Integration endpoint data using API
Steps for Aria Automation::
TOKEN="<Token>"
VRA=$(vracli load-balancer)
openssl s_client -connect $VRA:443 -showcerts < /dev/null | sed -ne '/-----BEGIN CERTIFICATE-----/,/-----END CERTIFICATE-----/p'| awk 'NF {sub(/\r/, ""); printf "%s\\n",$0;}'
curl -k "https://$VRA/iaas/api/integrations/?apiVersion=2021-07-15" -H "Authorization: Bearer $TOKEN" | jq -r '.content[] | .id + "," + .name'
curl -k "https://$VRA/iaas/api/integrations/<Integration ID captured in step-4>?apiVersion=2021-07-15" -H "Authorization: Bearer $TOKEN" | jq .curl -v -k -X PATCH "https://$VRA/iaas/api/integrations/<Integration ID captured in step-4>?apiVersion=2021-07-15" -H "Accept: application/json" -H 'Content-Type: application/json' -H "Authorization: Bearer $TOKEN" --data-raw '{"integrationProperties": {"certificate":"Certificate content captured in step 3"}, "customProperties": {"certificate":"Certificate content captured in step 3"}}'{
"integrationProperties": {
"certificate": "Certificate content captured in step 3"
},
"customProperties ": {
"certificate": "Certificate content captured in step 3"
}
}
"vroUnresponsiveReason":"" "vro-responsive": "true"curl -v -k -X PATCH "https://$VRA/iaas/api/integrations/<Integration ID captured in step-3>?apiVersion=2021-07-15" -H "Accept: application/json" -H 'Content-Type: application/json' -H "Authorization: Bearer $TOKEN" --data-raw '{"customProperties": {"vroUnresponsiveReason":""}}'vroUnresponsiveReason:
{
"customProperties":
{
"vroUnresponsiveReason":""
}
}
If the update integration fails due to properties to be read-only, then please contact Broadcom support
Download and Transfer the Script Download the attached fix_vro.sh file from this article and transfer it to your VMware Aria Automation node using a file transfer tool like SCP or WinSCP.
Make the Script Executable Log in to the Aria Automation node via SSH as the root user, navigate to the directory where you saved the script, and run the following command:
chmod +x fix_vro.sh
Execute and Authenticate Run the script by executing ./fix_vro.sh. When prompted, provide a Bearer token for the impacted tenant (use the default tenant if multi-tenancy is not enabled in your environment).
Note: If you are unsure how to get this, you can extract a Bearer token from your active browser session's developer tools, or generate one by following the instructions in KB 346005.
Select the Target Integration The script will query the system and list all vRO registrations associated with the specified tenant. Locate the impacted vRO integration from the output and paste its ID into the prompt.
Specify the vRO Hostname The script needs to know where to pull the new certificate from:
For External vRO: Type the exact hostname/FQDN of your external vRO appliance.
For Embedded vRO: The Aria Automation Load Balancer FQDN is provided as the default value. Simply press Enter to accept it.
Validate and Apply the Patch The script will fetch the Base64 certificate string from the designated vRO endpoint and display it on your screen. Review the printed certificate carefully. Once you validate that it is the correct certificate, type y at the prompt. The script will then proceed to patch the vRO endpoint via API to restore the connection.