Unable to create an instance after uploading Data Solution Extension Add On

Products

• VMware Cloud Director

Issue/Introduction

• When creating the Data Solution Extension (DSE) instance you have the error:
  
  [ ########.####.####.########6e44 ] Internal Server Error - ErrorMessage = {"level":"error","msg":"Solution vmware.ds-1.5.1-24298606 does not support multiple instances"} ,Log=(API Access) https://example,cloud.com/cloudapi/1.0.0/entities/urn:vcloud:entity:vmware:solutions_add_on:########.####.####.########32d2/behaviors/urn:vcloud:behavior-interface:createInstance:vmware:solutions_add_on:1.0.0/invocations/########.####.####.########9325/log


• There is no DSE instance to be deleted and visible on the VMware Cloud Director (VCD) UI.

Environment

VMware Cloud Director 10.x
Data Solution Extension 1.5

Cause

Stale records for an old SDE instance left in VCD.

Resolution

To resolve this issue please Contact Broadcom support and refer to this KB with ID 379695.