NSX Edge Gateway Service Interface Realization Error

Products

• VMware NSX

Issue/Introduction

• Edge gateway service interface status displays as 'Failed' in NSX UI.
• There is no dataplane disruption.
• Clicking on 'Failed' status in NSX UI displays the following error:
  

  Realization Errors: <EDGE TN NAME>_<SEGMENT UUID>_<INTERFACE IP>
  <TIMESTAMP>:
  java.lang.NullPointerException

• Edge transport node displays warning:
  
  /var/log/syslog
  

  <EDGE TN NAME> NSX 2424663 POLICY [nsx@6876 comp="nsx-manager" level="WARNING" subcomp="manager"] Error occurrend while realizing network interface NetworkInterface{segmentPath='/infra/segments/[SEGMENT UUID]', mtu=null, urpfMode=STRICT, ipv6ProfilePaths=null, adminState=null, advancedConfig=null} BaseProviderInterface [subnets=[InterfaceSubnet{ipAddresses=[INTERFACE IP], prefixLen=27}], dhcpRelayPath=null]. Error null
  <EDGE TN NAME> 2424663 POLICY [nsx@6876 comp="nsx-manager" errorCode="PM500015" level="ERROR" subcomp="manager"] Unexpected exception received during provider invocation.

• NSX Manager node (VIP) displays error:
  

  /var/log/proton/nsxapi.log

  ERROR providerTaskExecutor-1-73 PolicyProviderUtil 2424663 POLICY [nsx@6876 comp="nsx-manager" errorCode="PM500015" level="ERROR" subcomp="manager"] Unexpected exception received during provider invocation.
  java.lang.NullPointerException: null
          at com.vmware.nsx.management.policy.providers.routing.nsxt.LogicalRouterPortUtilsNsxT.handleNetworkServiceInterfaceRealization(LogicalRouterPortUtilsNsxT.java:246) ~[?:?]
          at com.vmware.nsx.management.policy.providers.routing.nsxt.NetworkInterfaceProviderNsxT.handleInterfaceRealization(NetworkInterfaceProviderNsxT.java:186) ~[?:?]
          at com.vmware.nsx.management.policy.providers.routing.nsxt.NetworkInterfaceProviderNsxT.pushPolicyIntent_aroundBody4(NetworkInterfaceProviderNsxT.java:260) ~[?:?]
          at com.vmware.nsx.management.policy.providers.routing.nsxt.NetworkInterfaceProviderNsxT$AjcClosure5.run(NetworkInterfaceProviderNsxT.java:1) ~[?:?]
          at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) ~[?:?]
          at io.micrometer.core.aop.TimedAspect.processWithTimer(TimedAspect.java:119) ~[?:?]
          at io.micrometer.core.aop.TimedAspect.ajc$inlineAccessMethod$io_micrometer_core_aop_TimedAspect$io_micrometer_core_aop_TimedAspect$processWithTimer(TimedAspect.java:1) ~[?:?]
          at io.micrometer.core.aop.TimedAspect.timedMethod(TimedAspect.java:97) ~[?:?]
          at com.vmware.nsx.management.policy.providers.routing.nsxt.NetworkInterfaceProviderNsxT.pushPolicyIntent(NetworkInterfaceProviderNsxT.java:259) ~[?:?]
          at com.vmware.nsx.management.policy.policyframework.engine.ProviderInvocationTask.innerRun(ProviderInvocationTask.java:322) ~[?:?]
          at com.vmware.nsx.management.policy.policyframework.engine.ProviderInvocationTask.run(ProviderInvocationTask.java:156) ~[?:?]

 

Environment

VMware NSX 4.x

Cause

This realization error can occur when the network service interface advanced config is null:  advancedConfig=null.

Resolution

This issue is resolved in VMware NSX 4.2, available at Broadcom downloads.

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