HCX - "HCX usage will be restricted. Update HCX system with a valid license key from HCX Manager -> Configuration.", "subject": "License key is Inactive"
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HCX - "HCX usage will be restricted. Update HCX system with a valid license key from HCX Manager -> Configuration.", "subject": "License key is Inactive"

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Article ID: 378745

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Updated On:

Products

VMware HCX

Issue/Introduction

  • The following warning is observed after upgrading HCX:
    "HCX usage will be restricted. Update HCX system with a valid license key from HCX Manager -> Configuration.", "subject": "License key is Inactive", 
  • Accessing HCX appliance management interface at <https://hcx-ip-or-fqdn:9443>, the License shows Active.
    • If your License key is inactive, please feel free to engage your VMware Account Team or open a new non-technical case with the licensing team and select License Management to activate the license or get the new valid one.
  • No functional Impact.

Environment

HCX 4.8 to 4.10.1

Cause

This is due to a stale Entry from the earlier version of HCX. 

Resolution

This issue is resolved in VMware HCX 4.10.2 available at Broadcom Downloads.
If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.