Any Clicks on Aria Operations Portal prompts back to login screen (session timesout)

Products

• VMware Aria Suite
• VMware Aria Operations 8.x

Issue/Introduction

Clicking on Aria Operations dashboard signs out from the UI after a few minutes.

No changes have been performed in the session time out settings under Global settings.

Environment

Aria Operations 8.x

Cause

This is only observed, when Aria operations is configured to use ELB (External Load Balancer).

Resolution

The key point of isolation here would be, When we connect directly to any of the analytics node the UI works fine and it follows the session time out settings under Global settings timeout
This confirms the issue is with Load Balancer configuration

Further investigation is needed from Load Balancer configuration