Generate core file on NSX Edge

Products

• VMware NSX

Issue/Introduction

Core file from NSX T may be needed during troubleshooting issues. This KB shows the method to generate core files on an Edge node.

Environment

• VMware NSX-T 3.x
• VMware NSX 4.x

Cause

Scaled up environments (logical-routers) may experience issues with dataplane traffic.  Retrieval and examination of a core file may help with the troubleshooting.

Resolution

a. Identify the PID of the datapathd process:

#ps -ef | grep -i datapathd

b. Run following command

#/opt/vmware/nsx-edge/sbin/gdb --pid=$processID

(gdb) generate-core-file

c. core file will be generated in the directory from where the command was executed

Additional Information

You can upload this core file to a case for offline review with Broadcom support. See the below links:

• Creating and managing Broadcom support cases for details on opening a case
• Uploading files to cases on the Broadcom Support Portal