Getting error when trying to install CABI 7.9.2.4

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

We are doing a silent installation of CABI 7.9.2.4

After following techdoc

https://knowledge.broadcom.com/external/article?articleId=265284

to fix the library links, we are still see the following in the logs:

CABusinessIntelligence_install_DATE.log

2024-08-12 05:07:55 ERROR CABIProcessBuilder.cabiProcess():98 - ./bin/psql: error while loading shared libraries: /lib64/libreadline.so.6: file too short

2024-08-12 05:07:55 ERROR CABIUtil.printCABIException():109 - ErrorCode : 19032   ErrorMessage : 

Line 236: 2024-08-12 05:07:55 ERROR CABIUtil.printCABIException():109 - ErrorCode : 19033   ErrorMessage : 

2024-08-12 05:07:55 INFO  ProgressThread.run():93 - Error code is: 19032

2024-08-12 05:07:55 DEBUG RollBackInstallation.install():107 - Error code occured during the installation is: 19032

Line 259: 2024-08-12 05:07:55 INFO  RollBackInstallation.triggerRollbackForInstallation():176 - error code is: 19032

**************************

CA_Business_Intelligence_Install_DATE.log

Installation: Successful with errors.

 

28 Successes

0 Warnings

1 NonFatalErrors

0 FatalErrors

Custom Action:            com.ca.bicoe.cajasperserver.install.guiinstaller.customcode.ValidateDBServerForSilentInstallation

                          Status: ERROR

                          Additional Notes: ERROR -     class com.ca.bicoe.cajasperserver.install.guiinstaller.customcode.ValidateDBServerForSilentInstallation.install() runtime exception:

Environment

CABI 7.9.2.4

Silent install - new install

Cause

 These errors seem to be benign

Resolution

None of these errors seem to prevent the install from completing.

Exit the installer and start the CABI services.

Check if everything is working ok.