Jasper 7.9.2.1 install fails
Article ID: 265284
Updated On:
Products
Issue/Introduction
Running a silent install of Jasper CABI on linux and it fails.
We see this in the log:
/opt/CA/SharedComponents/CA_Business_Intelligence/_CA Business Intelligence_installation/Logs/CA_Business_Intelligence_Install_DATE.log
Summary
-------
Installation: Successful with errors.
16 Successes
0 Warnings
1 NonFatalErrors
0 FatalErrors
Custom Action: com.ca.bicoe.cajasperserver.install.guiinstaller.customcode.ValidateDBServerForSilentInstallation
Status: ERROR
Additional Notes: ERROR - class com.ca.bicoe.cajasperserver.install.guiinstaller.customcode.ValidateDBServerForSilentInstallation.install() runtime exception:
Environment
Release : 22.2
Cause
Although it is not evident from the error seen, the CABI install requires an older version of libreadline.so.6.
This is also not listed in the docset.
Resolution
Create a symbolic link to the libreadline.so.6 library that points to the CentOs 8.4 libreadline.so.7 library by issuing the following commands:
[root@hostname ~]# ls -al /usr/lib64/ |grep readline
lrwxrwxrwx. 1 root root 18 May 11 2019 libreadline.so.7 -> libreadline.so.7.0
-rwxr-xr-x. 1 root root 36 May 3 14:56 libreadline.so.7.0
[root@hostname ~]# ln -s /usr/lib64/libreadline.so.7 /usr/lib64/libreadline.so.6
[root@hostname ~]# ls -al /usr/lib64/ |grep readline
lrwxrwxrwx 1 root root 29 May 3 15:09 libreadline.so.6 -> /usr/lib64/libreadline.so.7
lrwxrwxrwx. 1 root root 18 May 11 2019 libreadline.so.7 -> libreadline.so.7.0
-rwxr-xr-x. 1 root root 36 May 3 14:56 libreadline.so.7.0
.................
Clean all remnants of the failed install:
rm -rf /opt/CA/SharedComponents /var/.com.zerog.registry.xml ~/jasperserver.license ~/.jasperserver ~/.InstallAnywhere ~/.cabusinessintelligence
run the silent install
.
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