"Check upgrade" button is greyed out for vSAN File Service

Products

• VMware vSAN

Issue/Introduction

• When attempting to Upgrade the vSAN File Service, the "Check upgrade" button in vSAN Cluster > Configure > vSAN > Services > File Services > Edit appears greyed out.
• When hovering over this button, it displays the message: "The OVF file version is the same as currently installed, upgrade is not required."

• vCenter does not have internet access.
• Since the "Check upgrade" button is greyed out, manual upload of the OVF file for upgrade is also not possible.

Environment

VMware vSAN 8.0.x

Resolution

VMware engineering is aware of the issue and working on a fix.

If the above symptoms and issue matches, please contact Broadcom Support to investigate the issue.

Additional Information

Upgrade vSAN File Service