Is My Account Affected by the Announcement for "No Further Updates to Carbon Black Hosted EDR"?
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Is My Account Affected by the Announcement for "No Further Updates to Carbon Black Hosted EDR"?

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Article ID: 374433

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Updated On:

Products

Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

An announcement went out on the community forums saying no further updates to Carbon Black Hosted EDR, is my account affected by this?

Environment

Carbon Black Hosted EDR: All Versions

Resolution

This announcement only affects those on Hosted EDR. The best way to tell quickly is to view the URL of the instance you log into. If it ends with any of these three you are affected and will need to reach out to global customer care support team for further instructions on options.

  • my.carbonblack.io
  • cbcloud.de
  • cbcloud.sg

 

Additional Information