Unable to delete a vApp in "Unresolved" or "Failed creation" state

Products

• VMware Cloud Director

Issue/Introduction

• The vApp is in "Unresolved" state and the delete option is grayed out.
• Deleting a vApp which is in "Failed creation" state from VMware Cloud Director (VCD) UI gives the below error:
  
  [########-####-####-###########] Internal Server Error - java.lang.NullPointerException

Environment

VMware Cloud Director 10.x

Cause

This issue occurs when the vApp is in partially created state or deleted from underlying infrastructure(vSphere).

Resolution

Database modification is needed to resolve this issue. Please contact Broadcom Support and note this Article ID (372992) in the problem description.