Host crashing/PSOD with error "Spin count exceeded - possible deadlock" in vmk_PriQDestroy

Products

• VMware vSphere ESXi 8.0

Issue/Introduction

• ESXi host fails with a PSOD as below

• Similar backtrace will be seen:

VMware ESXi 8.0.2 [Releasebuild-23305546 x86_64]
Spin count exceeded - possible deadlock

Module(s) involved in panic: [nmp Version 1.0.0-0, Built on: Feb 13 20241 cr0=0x8001003d cr2=0x30 cr3=0x84ca6000 cr4-0x14216c
FMS-06/55/4 uCode=0x2007006
*PCPU43:2097914/NMP Device Registration Helper
PCPU 8: VSVVVVVVVSSSVVSSSVVVSvvvvvvvvvvvvvvvvvvvvsvvvvvvv
PCPU 64: VSVVVVVV
Code start: 0x42000dc08080 VMK uptime: 32:23:25:20.453
##############: [##############]PanicvPanic Int@vnkernel #nover+0x202 stack: Oxe
##############: [##############]Panic_NoSave@vmkernel #nover+0x4d stack: 0x45399379bc90
##############: [##############]Lock_CheckSpinCount@vnkernel #nover +0x269 stack: 0x430a41e00f63 0x45399379bce8: [0x42000dd242bf JSP_HaitLock IRQ@vnkernel #nover+0xf0 stack: 0x0
##############: [##############]SPLock IRQWork@vnkernel#nover 8x5e stack: 8x43136c882c40 0x45399379bd50: [0x42000dd5cbe9]Heap_Free@vnkernel #nover+0x62 stack: 0x430a41e00000
##############: [##############]vmk_PriQDestroy@vnkernel#nover+0x22 stack: 0x8
##############: [##############]StorSchedCleanupCommandQueueData@vnkernel #nover+0xla stack: 0x4313692205c0 0x45399379bdc8: [0x42008e07edcd]ScsiAllocateDevice@vnkernel #nover +0x9b2 stack: 0x430a5a843ac8
##############: [##############]vmk_ScsiAllocateDevice@vnkernel #nover+0x40 stack: 0x43136e8b2740
##############: [##############][email protected]#v2_12_0_0+0x19 stack: 0x43136e8b2740
##############: [##############][email protected]#v2_12_0_0+0xec_stack: 0x45399379f000
##############: [##############][email protected]#v2_12_0_0+0x10 stack: 0x431332001720 8x45399379bf68: [0x42000dcf319f HelperQueueFunc@vnkernel #nover+0x300 stack: 0x431332001238 0x45399379bfe8: [0x42000e02c149]CpuSched_StartWorld@vnkernel #nover+0xe2 stack: 0x0
##############: [##############]Debug_IsInitialized@vnkernel#nover+0xc_stack: 0x0
base fs=0x0 gs=0x42004ac00000 Kgs=0x0
2024-06-26T11:30:04.4797 cpu43:2097914)NMI: 743: NMI IPI: RIPOFF (base): RBP:CS [0x124299(0x42000dc00000):0x430a41e00f60:0x748] (s rc 8x1, CPU43)
2024-06-26T11:29:55.479Z cpu43:2097914)NMI: 743: NMI IPI: RIPOFF (base): RBP:CS [0x124276(0x42000dc00000):0x430a41e00f60:0x748] (S rc 8x1, CPU43)
2024-05-24T12:04:36.103Z cpu48:2097724) Jumpstart plugin restore-security-policies activation failed. 2024-05-24T12:04:20.490Z cpu45:2097724)Jumpstart plugin restore-networking activation failed.
No place on disk to dump data.
Finalized dump header (16/16) FileDump: Successful.
No port for remote debugger.

Cause

Priority queue was already destroyed before and is being destroyed twice.

Resolution

There is no workaround.

The issue is fixed in VMware ESXi 8.0 Update 3b. To download go to Broadcom support portal.