Management Center generates error: "Failed to verify the package for authenticity"

Products

• Management Center - VA

Issue/Introduction

Management Center 3.3.4.1 is generating error "Failed to verify the package for authenticity" while attempting to import Reporter Admin Console package 1.2 (266526).

 

Environment

- MC 3.3.4.1

- Reporter 11.0.1

- RPAC 1.2 (266526)

Cause

The signing certificate of the package is expired.

Resolution

1. Make sure that you are able to RPAC download the package and that it's not modified in transit. Use "certutil" command  to verify the MD5 hash:

certutil -hashfile RPAC-1.2-266526.tgz MD5

MD5 hash of RPAC-1.2-266526.tgz:
166d9e7560ef25931012f629d2e6e04a
CertUtil: -hashfile command completed successfully.

2. Login to MC CLI Console and execute the command "clock year 2022". An example is below:

MgmtCtr# clock year 2022
ok

3. Import Reporter Admin Console package.

4. Revert the clock on MC back using the CLI command " clock year XXXX".

5. Use the CLI command "show clock" to make sure the time settings are correct.

 

Additional Information

If the error message is generated while attempting to run VPM, refer to KB276025.