Oracle Error [FATAL] [DBT-50000] Unable to check for available memory when running the dbca command

Products

Data Loss Prevention Oracle Standard Edition 2

Issue/Introduction

You are performing a fresh installation of Oracle Standard Edition 2 as per Symantec Documentation or Oracle 19c Quick Install Guide for Windows KB article
Your Oracle server conforms to the necessary Oracle Database Requirements and Considerations
You are running the command below to create the database (note not all parameters are shown in the command below for brevity):

    %ORACLE_HOME%\bin\dbca -createDatabase -ProgressOnly -responseFile [...]

When you receive the error:

   [FATAL] [DBT-50000] Unable to check for available memory

Environment

Windows Server, Oracle 19c

Cause

The error "[FATAL] [DBT-50000] Unable to check for available memory" occurs during the Oracle Database 19c configuration process, specifically when the Database Configuration Assistant (DBCA) tries to check the available system memory

One of the causes of this issue is a lack of correct permissions on the Oracle folder and its contents

Error from DB logs:

[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [nativesystem.WindowsNative.Native] Couldn't talk to service
[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [WindowsSystem.isRemExecServiceRunning:2760] remote exec service check failed with error creating the pipe os error = 2

[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [RemoteExecCommand.remExecServiceSetupHelper:1093] trying to start rem exec service
[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [RemoteExecCommand.setupRemoteExecService:1355] setting up RemoteExecServer if sever is needed
[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [RemoteExecCommand.setupRemoteExecService:1367] m_localExecution ->true
[Worker 0] [ 2025-01-12 22:42:14.661 ICT ] [RemoteExecCommand.setupRemoteExecService:1386] Remote exec service could not be contacted. Error returned from native code is: Failed during connecting to service

-------

Failed to execute remote command "C:\Users\USREMR~1\AppData\Local\Temp\2\CVU_19.0.0.0.0_usremrdlp\\exectask.exe" on node "IXXXXXXXXXS0XX1".Failed during connecting to service
[Worker 0] [ 2025-01-12 22:42:18.037 ICT ] [GetExectaskVerCommand.execute:102] super.execute() failed for GetExectaskVerCommand...

-------

[Worker 0] [ 2025-01-12 22:42:16.692 ICT ] [nativesystem.WindowsNative.Native] oisdtqs:open service 'OracleRemExecServiceV2' for query failed with error = 1060

Version of exectask could not be retrieved from node "IXXXXXXXXXS0XX1"

[main] [ 2025-01-12 22:42:21.474 ICT ] [ClusterVerification.verifyFrameworkSetup:8767] Complete failure occurred. throwing VerificationException...

--------Then the main error shows up------

SEVERE: Jan 12, 2025 10:42:21 PM oracle.install.commons.util.exception.AbstractErrorAdvisor getDetailedMessage
SEVERE: [FATAL] [DBT-50000] Unable to check for available memory.
oracle.assistants.common.base.exception.CVUException: [DBT-50000] Unable to check for available memory.

Resolution

Verify that the required accounts are present by checking the Security tab of the Oracle folder properties. If any are missing, add them
Even if all the accounts are present as expected, select the 'Replace all child objects...' check box and click Apply and 'Yes' at the prompt (see example screenshot below)
Once the action completes, reattempt the dbca command
if the above doesn't help, please make sure to stop the service called: OracleRemExecServiceV2
Before creating or installing the database, please make sure to disable any local antivirus installed on the database server. In certain instances, it may be necessary to temporarily remove the securities software and then restart the system subsequent to its removal.