Unable to Network Boot when DHCP option 82 is configured

Products

• Client Management Suite

Issue/Introduction

The endpoint is unable to download the boot.wim file using PXE when DHCP option 82 is enabled.

Confirmed that:

• The firewall was correctly allowing ports 67, 69, 4011 through as needed
• The DHCP server's Scope Options were correctly set for Legacy or UEFI BIOS or using IP Helpers
• For Legacy BIOS, the settings were correctly set to Legacy Support Enable and Secure Boot Disable

Environment

ITMS 8.x

GSS 3.3.x

Resolution

Found that the Support DHCP option 82 setting was not correctly checked in the SMP Console under:

Settings > Deployment > NBS General Settings > Network Settings (blade) > Support DHCP option 82

Additional Information

PXE DHCP support for Option-82

Whats new in Ghost Solution Suite 3.3 RU12

What's New in This Release (ITMS 8.7.1)