Unable to Network Boot when DHCP option 82 is configured

Products

• Client Management Suite

Issue/Introduction

The endpoint is unable to download the boot.wim file using PXE when DHCP option 82 is enabled.

Confirmed that:

• The firewall was correctly allowing ports 67, 69, 4011 through it as needed
• the DHCP Server's Scope Options are correctly set for a legacy and UEFI BIOS or using IP Helpers
• For Legacy BIOS, the settings are correctly set to Legacy Support Enable and Secure Boot Disable

Environment

ITMS 8.7.1 +

GSS 3.3 RU11

Resolution

Found that the Support DHCP option 82 setting was not checked in the SMP Console under:

Settings > Deployment > NBS General Settings > Network Settings (blade) > Support DHCP option 82

 

Additional Information

261297 PXE DHCP support for Option-82

Whats new in Ghost Solution Suite 3.3 RU11

What's New in This Release (8.7.1)