DX Netops Portal cannot contact Data Aggregator after upgrade to 23.3.10
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DX Netops Portal cannot contact Data Aggregator after upgrade to 23.3.10

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Article ID: 368841

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration

Issue/Introduction

After upgrading to DX Netops Performance Management 23.3.10 from any version, in an environemnt with a multi node data-repository cluster:

1) Testing the Data Aggregator Data source shows unable to contact.

2) The data aggregator shows the following error in the <DAInstallDir>/apache-karaf/data/log/karaf.log:

ERROR | ExtenderThread-1 | YYYY-MM-DDTHH:MM:SS,### | ExceptionLog | .ca.im.core.util.ExceptionLogger   99 | m.ca.im.common.core.util |       | A NEW application exception occurred (Key=3da717b71dd9f3923b7ae5fe7400a709b82d30ba) : Exception createOrUpdateTables: org.springframework.dao.InvalidDataAccessApiUsageException: StatementCallback; SQL [ALTER TABLE dim_item ALTER COLUMN item_description SET DATA TYPE VARCHAR(255)]; [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1"; nested exception is java.sql.SQLFeatureNotSupportedException: [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1" : StatementCallback; SQL [ALTER TABLE dim_item ALTER COLUMN item_description SET DATA TYPE VARCHAR(255)]; [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1"; nested exception is java.sql.SQLFeatureNotSupportedException: [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1"
org.springframework.dao.InvalidDataAccessApiUsageException: StatementCallback; SQL [ALTER TABLE dim_item ALTER COLUMN item_description SET DATA TYPE VARCHAR(255)]; [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1"; nested exception is java.sql.SQLFeatureNotSupportedException: [Vertica][VJDBC](2353) ROLLBACK: Cannot alter type of column "item_description" since it is referenced in the segmentation expression of projection "dim_item_super_seg_b1"

Environment

DX Netops Performance Management upgrade to 23.3.10
Data Repository has multiple nodes.

Cause

Defect: DE604124

Resolution

Problem solved in the new DA kit 23.3.10 installer (23.3.10.2)

If you encounter this issue please contact Broadcom Support.