UI shows alarms for application crash: Application on NSX node <node> has crashed.

Products

• VMware NSX

Issue/Introduction

• Alarms show:
  Application on NSX node <node> has crashed. The number of core files found is 1. Collect the Support Bundle including core dump files and contact VMware Support team. Recommended Action Collect Support Bundle for NSX node <nsx manager> using NSX Manager UI or API.
• CLI command "get core-dumps" shows proton_oom.hprof under /image/core/
• "Start watching file" by MultiFileWatcher is written multiple times to /var/log/proton/nsxapi.log
  <DATE_TIME>  INFO l3-tasks1 MultiFileWatcher <PID> SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager"] Start watching file /config/manager/security.properties
<DATE_TIME>  INFO l3-tasks1 MultiFileWatcher <PID> SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager"] Start watching file /config/manager/security.properties
<DATE_TIME>  INFO l3-tasks1 MultiFileWatcher <PID> SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager"] Start watching file /config/manager/security.properties

 

Environment

NSX 4.1.0.2

Cause

Proton service crashes due to out of memory resource.

Resolution

This issue is resolved in VMware NSX 4.1.1