End User Computing (EUC) Knowledge Base Notice
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End User Computing (EUC) Knowledge Base Notice

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Article ID: 367055

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Updated On:

Products

Horizon Advanced 8 (CCU) VMware Horizon 7.x VMware Horizon 8 VMware Horizon Cloud PSO -Professional Package VMware Horizon DaaS Bundle (VDI/RDSH Edition) VMware vRealize Operations for Horizon 6.x

Issue/Introduction

If you are an End User Computing (EUC) Customer, refer to KB System Migration Changes Impacting Workspace ONE and Horizon Customers for information regarding System and Tool Migration to EUC hosted Systems.

Environment

  • VMware Horizon Client
  • Horizon Client
  • Horizon
  • Horizon Client Download
  • Horizon Client for Windows
  • Horizon View
  • Horizon DaaS on Prem
  • Dynamic Environment Manager
  • Horizon 8
  • Horizon Client Install
  • Horizon Optimization Tool
  • Horizon for Mac
  • Horizon Instant Clones
  • Horizon VDI
  • Horizon Agent
  • Horizon Linux
  • App Volumes
  • Mirage
  • Workspace Apple
  • Horizon Cloud Service
  • Horizon Cloud with Hosted Infrastructure
  • Horizon Cloud Service on IBM Cloud
  • WS1
  • Workspace ONE
  • Workspace Android
  • Workspace MDM
  • Workspace MAM
  • Workspace Access
  • Workspace Authentication
  • Workspace MEM
  • Workspace MCM
  • Workspace Windows

Cause

The end-user computing (EUC) division of Broadcom will transition from VMware-hosted systems to EUC-hosted systems in May 2024. This transition is part of the preparation to become a Standalone Entity following the pending acquisition of EUC by KKR.

Resolution

Starting May 6, 2024, if you need support, submit a case through Customer Connect at https://customerconnect.omnissa.com.

Additional Information

The following phrases are often associated with Horizon and Workspace One searches in our knowledge base:

23, 24, 24.03, access, add, admin, application, assist, backup, client, connector, download, eogs, hot-fix, hub, identity, intelligence, intelligent, ios, ip, license, plist, saas, tunnel, uem, upgrade, virtualization, vm, vmware-horizon-client, windows