vCenter backup is failing
Article ID: 345041
Updated On:
Products
Issue/Introduction
vCenter's backup failing with below entries in backup.log
Traceback (most recent call last):
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 583, in main
backupObj.DoBackup()
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 335, in DoBackup
self.LaunchBackupProcesses()
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 302, in LaunchBackupProcesses
self.ExecBackupsInParallel()
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/BackupManager.py", line 272, in ExecBackupsInParallel
taskId=self.args.id, operation='BACKUP')
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 202, in LaunchMultipleProcesses
timeout, logger)
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/util/Proc.py", line 178, in VerifyProcStatusAndGetArchive
(procRecord.process.name, procRecord.status.excMsg))
Exception: Hit exception inside process LotusBackup:
Environment
VMware vCenter Server 7.0.0
Cause
vmdird in standalone state.
Check vmdird status using any of the commands,
/usr/lib/vmware-vmdir/bin/vdcadmintool (Then option 6 to get vmdir state)
/usr/lib/vmware-vmafd/bin/dir-cli state get
VMDir state should be normal to support backup operations.
Resolution
Take a power off snapshot of vCenter
Set vmdird state to NORMAL using below steps,
Update the registry values in lwregshell
/opt/likewise/bin/lwregshell set_value '[HKEY_THIS_MACHINE\Services\vmdir]' "Arguments" "/usr/lib/vmware-vmdir/sbin/vmdird -s -l 0 -f /usr/lib/vmware-vmdir/share/config/vmdirschema.ldif"
Refresh the lwregshell
/opt/likewise/bin/lwsm refresh
Restart vmdir
service-control --stop vmdird
service-control --start vmdird
Verify the vmdir state
/usr/lib/vmware-vmafd/bin/dir-cli state get
Run the backup again for vCenter.
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