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Article ID: 326015
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Issue/Introduction
Symptoms:
- Check for upgrade fails in VMware Aria Suite Lifecycle (formerly vRealize Suite Lifecycle Manager),
- Aria Suite Lifecycle is in VCF-aware mode.
- You see an error on the System Upgrade tab:
Some exception occurred while checking VCF supported versions for upgrade: Could not get VCF BOM details. Please check if SDDC Manager is up and running and VCF BOM is present inside vRSLCM.
Environment
VMware vRealize Suite Lifecycle Manager 8.10.x
Cause
This issue occurs if VMware Aria Suite Lifecycle Product Support Pack is not installed, or its version is too low.
Resolution
To resolve this issue, update to the latest Product Support Pack and retry the upgrade.
Note: Depending on your version of VMware Aria Suite Lifecycle, review the appropriate release notes for available Product Support Packs: