How to update/change and reset password for GUI/SSH and CLI usernames in Aria Operations for Networks

Products

• VMware Aria Operations for Networks

Issue/Introduction

This article provides steps to  update/change and reset the support, consoleuser, and  admin@local password(s) using the consoleuser account in Aria Operations for Networks

 

Environment

VMware vRealize Network Insight 6.8
VMware vRealize Network Insight 6.9
Aria Operations for Networks 6.10.0
Aria Operations for Networks 6.11.0
Aria Operations for Networks 6.12.0
Aria Operations for Networks 6.13.0
Aria Operations for Networks 6.14.0

Resolution

To reset support user password in Aria Operations for Networks:

1. Log into the Aria Operations for Networks VM via SSH or vCenter Console as consoleuser.
2. Run the following command:

modify-password system --user support

3. Set your new password and confirm.

 

To reset consoleuser password in Aria Operations for Networks:

1. Log into the Aria Operations for Networks VM via SSH or vCenter Console as consoleuser.
2. Run the following command:

modify-password system --user consoleuser

3. Set your new password and confirm.

To reset UI password in Aria Operations for Networks:

1. Log into the Aria Operations for Networks VM via SSH or vCenter Console as consoleuser.
2. Run the following command:

modify-password ui --user admin@local

3. Set your new password and confirm.

Please note:
Resetting the UI password is ONLY supported via Platform cli.

Additional Information

If both the consoleuser and support account credentials have been forgotten or are unknown, please refer to the following knowledge base article for instructions: How to reset the consoleuser and support accounts password in Aria Operations for Networks