How to reset the consoleuser password in Aria Operations for Networks

Products

• VMware Aria Operations for Networks

Issue/Introduction

The consoleuser credentials have been forgotten or are unknown.

Environment

VMware vRealize Network Insight 6.8
VMware vRealize Network Insight 6.9
Aria Operations for Networks 6.10.0
Aria Operations for Networks 6.11.0
Aria Operations for Networks 6.12.0
Aria Operations for Networks 6.12.1
Aria Operations for Networks 6.13.0
Aria Operations for Networks 6.14.0

Resolution

The consoleuser password cannot be recovered or reset if it has been forgotten without assistance from Broadcom Support.

Please open a Broadcom Support case. For more information, see Creating and managing Broadcom support cases.