NSX-T edge node dataplane service crashes due to deleting old firewall rule
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NSX-T edge node dataplane service crashes due to deleting old firewall rule

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Article ID: 322427

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Updated On:

Products

VMware NSX

Issue/Introduction

  • NSX-T Logical routers experience a brief dataplane impact.
  • In the NSX-T edge node /var/log/syslog the following WARNING's are seen:
    NSX 5617 - [nsx@6876 comp="nsx-edge" subcomp="node-mgmt" username="root" level="WARNING" eventFeatureName="infrastructure_service" eventType="edge_service_status_changed" eventSev="warning" eventState="On"] The service dataplane changed from STARTED to CRASHED.

    NSX 5617 - [nsx@6876 comp="nsx-edge" subcomp="node-mgmt" username="root" level="WARNING" eventFeatureName="infrastructure_service" eventType="edge_service_status_changed" eventSev="warning" eventState="Off"] The service dataplane changed from CRASHED to STARTED.
 
  • Checking /var/log/core/ on the edge node, there is a core dump for the dataplane service:
    /var/log/core/core.dp-fp:xxxxx.gz


Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware NSX-T

Cause

The dataplane service crashed on the edge node, as it was trying to remove an invalid firewall rule which was already removed.

Resolution

This issue is resolved in VMware NSX 4.1.2 available at Broadcom Downloads.
If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

Workaround
As the service is automatically restarted by the watchdog service, no workaround is required.