NSX edge node dataplane service crashes after deleting old firewall rule

Products

• VMware NSX

Issue/Introduction

• NSX logical routers experience a brief dataplane impact.
• Warnings simlar to the below are observed in the NSX edge node logs:
/var/log/syslog

  NSX 5617 - [nsx@6876 comp="nsx-edge" subcomp="node-mgmt" username="root" level="WARNING" eventFeatureName="infrastructure_service" eventType="edge_service_status_changed" eventSev="warning" eventState="On"] The service dataplane changed from STARTED to CRASHED.
  
  NSX 5617 - [nsx@6876 comp="nsx-edge" subcomp="node-mgmt" username="root" level="WARNING" eventFeatureName="infrastructure_service" eventType="edge_service_status_changed" eventSev="warning" eventState="Off"] The service dataplane changed from CRASHED to STARTED.

• Dataplane service core dump observed on the edge node:
/var/log/core/

  /var/log/core/core.dp-fp:xxxxx.gz

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware NSX

Cause

The dataplane service crashed on the edge node while trying to remove an invalid firewall rule which had already been removed.

Resolution

This issue is resolved in VMware NSX 4.1.2 available at Broadcom Downloads.
If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

Workaround
As the service is automatically restarted by the watchdog service, no workaround is required.