[VMC on AWS] Replication assisted vMotion (RAV) Migration Service is not enabled
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[VMC on AWS] Replication assisted vMotion (RAV) Migration Service is not enabled

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Article ID: 320745

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Updated On:

Products

VMware HCX VMware Cloud on AWS

Issue/Introduction

The purpose of this document is to educate the customer of how to enable the above-mentioned services

Services like Replication assisted vMotion (RAV) Migration, SRM integration, OS assisted migration are not enabled for the Service Mesh

Environment

VMC on AWS

VMware HCX

Cause

The potential reasons for these services being disabled are:

1. The organization has "Advanced" HCX license and not Enterprise HCX license, Or
2. The organization has Enterprise HCX license and needs to enable these services for the Service Mesh.

Note: Replication assisted vMotion (RAV) Migration, SRM integration, OS assisted migration services are available to HCX Enterprise license. HCX Enterprise licenses are available for purchase to NSX Enterprise Plus customers.

Resolution

Go to SDDC vCenter --> Menu --> Administration --> Licensing --> Licenses tab. 

If you have Enterprise HCX license, you can avail the services. For this, you can open a VMC chat support and request for enabling the services. The team will raise a service request for you.

Also, you can raise a service request for yourself for enabling the above mentioned services.

The engineering team will enable the desired services for you

Additional Information

For any clarifications and issue troubleshooting, file a Support Request. For more information, see Contact Broadcom support

Impact/Risks:
Unable to access Replication assisted vMotion (RAV) Migration, SRM integration, OS assisted migration services.