Backup & Restore menu displays error "Error while trying to connection session..." and Edit button is missing

Products

• VMware NSX

Issue/Introduction

• NSX-T 3.0 is affected by this issue.
• Backup & Restore menu displays the following error:

"Error while trying to connect session or to get sftp channel to fileserver: XXX, port: 22, user: XXX"

• The Edit button is not visible.

• In a VCF environment, the precheck fails with error "NSX-T Backup check failed"

Environment

VMware NSX-T Data Center
VMware NSX-T Data Center 3.x

Cause

The error is caused by a miss-configuration in the backup settings (wrong password for example). Because the Edit button is not visible you cannot rectify the configuration.

Resolution

This issue is resolved in VMware NSX 3.0.1 available at Broadcom Downloads.
If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

To workaround the issue, you can use the following API call to change the backup configuration.

1. Retrieve the existing configuration:
GET /api/v1/cluster/backups/config

2. Change the configuration:
PUT /api/v1/cluster/backups/config

For more information refer to NSX-T Data Center REST API Guide