[VMC on AWS] Different types of Alerts

Products

• VMware Cloud on AWS

Issue/Introduction

This document contains information on the different types of alerts that appear in VMC vCenter.

Resolution

Following are the different alerts that appear in vCenter.

1. Certificate status alert.
For more details: [VMC on AWS] Certificate Status alert/alarm on VMC on AWS vCenter server.

2. vCenter email alerts are not able to be configured.
For more details: [VMC on AWS] vCenter email alerts are not able to be configured .

3. vCenter reports health errors, "vSphere Health detected new issues in your environment" or Skyline Health indicates "Hosts with mismatched NTP configuration"
For more details: [VMC on AWS] vCenter alerts indicate mismatched NTP configuration and ESXi hosts report no NTP configured

4. VMware Cloud on AWS Configuration Alert: Action Required - High Severity
For more details: [VMC on AWS] Cases where "VMware Cloud on AWS Configuration Alert: Action Required" occurs

5. VSAN Support Insight cluster alert
For more details: [VMC on AWS] "VSAN Support Insight" Cluster alert

6. "Failed login to vSphere ESX Agent Manager" warning alert in vCenter
For more details: [VMC on AWS] Warning alert message “Failed login to vSphere ESX Agent Manager”

7. "Virtual machine memory usage" alert message.
For more details: [VMC on AWS] High Memory usage alert for NSX Edges after SDDC v1.14 upgrade maintenance phase 1

8.  Alert on vCenter server "Key Management Server Health Status Alarm".
For more details: [VMC on AWS][AVS] vCenter server shows "Key Management Server Health Status Alarm"

9. vCenter xxxx File System Resource status changed from Yellow to Green event was triggered repeatedly.
For more details: [VMC on AWS] vCenter xxxx File System Resource status changed from Yellow to Green event is triggered repeatedly

10. Permission to perform this operation is denied in vCenter
For more details: [VMC on AWS] Unable to assign new vCenter roles

11. The vCenter Cloud Gateway Appliance (VCGA) certificate has expired alert
For more details: [VMC on AWS] vCenter Cloud Gateway Appliance - Manually reset the MACHINE_SSL certificate

12. "Your AWS EC2 abuse report" alert
For more details: [VMC on AWS] "Your Amazon EC2 Abuse Report" Email from VMware support

13. For both WorkloadDatastore and vSAN Datastore, vCenter UI shows
- Capacity: 0B 
- Free: 0B
For more details: [VMC on AWS] vCenter UI reporting zero(0) Bytes available for vSAN storage

14. vCenter Skyline health displays "Unable to query vSphere health information. Check vSphere Client logs for details".
For more details: [VMC on AWS] Skyline health on the vCenter Cloud gateway appliance displays an error for Skyline health "Unable to query vSphere health information. Check vSphere Client logs for details"